Pricing
Start small. Scale when you need to.
Every plan has every feature. Plans differ only in volume and in how many domains and API keys you can create. Pay monthly; change or cancel any time from Billing.
- 25,000 emails a month
- 3 sending domains, 10 API keys
- Delivery trace, diagnosis, logs and webhooks included · about $0.36 per 1,000
Need more than 300,000 a month? Email us. Sending stops at your limit instead of billing overage.
- Free3,000 a month · 100 a day$0/mo
- Starter25,000 a month$9/mo
- Pro100,000 a month$29/mo
- Business300,000 a month$79/mo
Sending stops at your limit instead of billing overage, so there are no surprise charges. Limits are enforced atomically: two requests at once cannot both slip past the cap.
Questions about billing
Do the plans differ in features?
No. Every plan has the delivery trace, diagnosis, logs, webhooks, templates, contacts and broadcasts. Plans differ only in monthly volume, the daily cap on Free, and how many sending domains and API keys you can create.
What happens when I reach my limit?
Sending stops until the period resets or you upgrade, and the API says so plainly. We never charge for overage, so there is no surprise bill. Limits are enforced atomically: two requests at once cannot both slip past them.
Can I change or cancel my plan?
Yes, at any time from the Billing page. Cancelling stops renewal; your plan stays active until the end of the period you have paid for and you are not charged again.
What if I move to a smaller plan than I use?
Nothing is deleted. Sending domains beyond the new plan’s limit stop sending (verified domains first, then the oldest, keep working); API keys beyond the limit keep working, but you cannot create new ones until you are within it. Billing and Domains show exactly what is affected.
Is there a refund?
If you ask within 7 days of your first charge for a paid plan and have used less than 10% of its monthly limit, we refund it in full. Charged twice or the wrong amount? We refund the difference whenever you tell us. The full terms are on the billing and refunds page.
Who takes the payment, and what about tax?
Payments are taken by Dodo Payments, the merchant of record. It issues the invoice and handles applicable taxes, and holds your card details; Mailtruss never sees a full card number. Prices are shown before tax unless the checkout says otherwise.
What if a payment fails?
The subscription is put on hold. If it ends, your organization returns to the Free plan’s limits and your data is kept.
I need more than 300,000 emails a month.
Write to hello@mailtruss.com and tell us your volume. Until a larger plan exists, sending stops at the Business limit.